Privacy Policy

Border Headache and Vertigo respects your privacy and is committed to handling personal and health information responsibly.

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Information we collect

We may collect personal information that you provide when contacting the practice, making an enquiry or accessing our services. This may include your name, contact details and information relevant to your enquiry or care.

As a healthcare service, we may also collect health information where required to provide assessment and treatment.

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How your information is used

Personal information is collected and used for purposes associated with providing and managing our clinical services, including responding to enquiries, arranging appointments, communicating with patients and supporting appropriate clinical care.

We do not sell or rent personal information to third parties.

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Health information

Health and clinical information is handled with appropriate confidentiality and in accordance with applicable Australian privacy requirements and professional obligations.

Where appropriate, information may be shared with other healthcare professionals involved in your care, subject to consent or where otherwise permitted or required by law.

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Website and online enquiries

Information submitted through this website, including through the contact form, is used to respond to your enquiry.

The website may also use standard analytics and technical tools to understand website usage and improve the website experience. These tools may collect non-identifying information such as browser type, device information and pages visited.

Please avoid including sensitive or urgent medical information in the website contact form.

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Third-party services

The website may link to or use third-party services. These providers may have their own privacy policies and practices governing how information is handled through their services.

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Accessing or correcting your information

You may request access to, or correction of, personal information held about you, subject to applicable legal and professional requirements.

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Privacy enquiries

For questions about this Privacy Policy or the handling of your personal information, please contact:

Ross Hamilton
Border Headache and Vertigo
Albury, NSW
Email: rhamilton@thegardensmedical.com.au
Phone: 02 6058 6175

Last updated: October 2026